twilio hacked by phishing campaign

The breach of phone number verification service Twilio, which made news for compromising a small amount of Signal phone numbers, has been traced to the same group that has been on a spree of stealing Okta identity credentials and 2FA codes since March.The phishing campaign has hit some 130 companies thus far including MailChimp and DigitalOcean among others. At around the same time, Cloudflare said it had also been targeted and a few weeks later it came to light that the companies were targeted as part of a massive phishing campaign that hit over 130 organizations. 2 min read Communications giant Twilio has confirmed hackers accessed customer data after. Both current and former employees have reported getting text messages impersonating the company's IT department, Twilio explains. Ad Choices. The San Francisco-based company, which allows users to build voice and SMS capabilities such astwo-factor authentication into applications, said in ablog postpublished Monday that it became aware that someone gained unauthorized access to information related to some Twilio customer accounts on August 4. This could mean a system a barber uses to remind customers about haircuts and have them text back Confirm or Cancel. But it can also be the platform through which organizations manage their two-factor authentication text messaging systems for sending one-time authentication codes. November 2, 2022. Twilio has greater than 150,000 prospects, together with Fb and Uber. I think this will go down as one of the more sophisticated long-form hacks in history, said one security engineer who asked not to be named because their employer has contracts with Twilio. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Twilios working with law enforcement to find out whos responsible for the campaign and says it also heard from companies that were subject to similar attacks. Twilio has since shut down access to the compromised employee accounts and will also alert any customers affected by the breach. In early August, enterprise communications firm Twilio announced that it was hacked after an employee fell victim to a phishing attack and . Last year, a hacker tricked a Robinhood customer service representative into disclosing the information of over 7 million customers. The WIRED conversation illuminates how technology is changing every aspect of our livesfrom culture to business, science to design. Constantly posting content on social media can erode your privacyand sense of self. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it. In line with the corporate, the as-yet-unidentified risk actor satisfied a number of Twilio staff into handing over their credentials, which allowed entry to the corporate's inside techniques. techcrunch: twilio's recent network intrusion allowed the hackers to access the data of 125 twilio customers and companies -- including end-to-end encrypted messaging app signal -- after tricking employees into handing over their corporate login credentials and two-factor codes from sms phishing messages that purported to come from twilio's it The company initially notified individuals of the data breach, with an estimated 164 individuals affected. Earlier this year, a report from Bloomberg revealed that both Apple and Meta shared data with hackers pretending to be law enforcement officials. Twilio allows web services to send SMS messages and place voice calls over telephone networks and is used by companies including Uber, Twitter, and Airbnb. Information about your device and internet connection, including your IP address, Browsing and search activity while using Yahoo websites and apps. The Twilio breach is part of a wider campaign from a threat actor tracked as "0ktapus," which targeted at least 130 organizations, including Mailchimp and Cloudflare. Twilio has just disclosed a data breach. Data breach possibly exposes health info for 34K Michigan Medicine patients. WIRED is where tomorrow is realized. In the June incident, a Twilio employee was socially engineered through voice phishing (or "vishing") to provide their credentials, and the malicious actor was able to access customer contact information for a limited number of customers. | Legal | Privacy Policy | Terms of Use | Security Statement | Sitemap, Twilio hacked by phishing campaign targeting internet companies, Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on high alert for, affected customers on an individual basis. Unlike the weird text message phishing scammers most of us get in our SMS services or messaging apps, these ones were tailor-made. First, invest in a few security measures. Full story at TechCrunch. Average cost of healthcare data breach rises to $7.1M, according to IBM report () Thomson Reuters exposes 3TB+ of sensitive data on unsecured ElasticSearch database. the twilio hacking campaign, conducted by an actor that has been called "0ktapus" and "scatter swine," is significant because it illustrates that phishing attacks can not only provide. Twilio Hacked by Phishing Campaign Targeting Internet Companies (techcrunch.com) 10 Posted by msmash on Monday August 08, 2022 @10:41AM from the security-woes dept. Get more delivered to your inbox just like it. This beta promises to kick tracking technology to the curb. Click here to find out more about our partners. Illustration by Alex Castro / The Verge Over 130 organizations, including Twilio and. Twilio is still early in its investigation, but the company painted a clear picture of how the social engineering hack went down in its announcement. Social engineering is becoming an increasingly common tactic for hackers. The company said it has begun contacting affected customers on an individual basis. We've rounded up the top options when it comes to enterprise password security tools, and given the escalating phishing attacks on companies, we'd recommend getting a password manager sooner rather than later. Full story. Twilio hacked by phishing campaign targeting internet companies -. The phishing attack on the SMS giant exposes the dangers of B2B companies to the entire tech ecosystem. New phishing benchmark data for 19 industries, Understanding whos at risk and what you can do about it, Actionable tips to create your human firewall, The value of new-school security awareness training, Kevin Mitnick Security Awareness Training, KnowBe4 Enterprise Awareness Training Program, Security Awareness Training Modules Overview, Multi-Factor Authentication Security Assessment, KnowBe4 Enterprise Security Awareness Training Program, 12+ Ways to Hack Two-Factor Authentication, Featured Resource: Cybersecurity Awareness Month Resource Center, https://info.knowbe4.com/phishing-by-industry-benchmarking-report. The August Twilio hack stemmed from a campaign that peppered employees with SMS messages, eventually convincing one to visit a fraudulent login page. Adam is a writer at Tech.co and has worked as a tech writer, blogger and copy editor for more than a decade. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. The 2022 Phishing by Industry Benchmarking Report. After it became aware of the breach, Twilio worked with US phone carriers to shut down the SMS scheme and also had web hosting platforms take down the phony sign-in pages. It was a patient hack that was super-targeted yet broad. Still, recent investigations showed that the breach impacted over 300 customers of both Twilio and Authy (an . August 25, 2022 Ravie Lakshmanan The threat actor behind the attacks on Twilio and Cloudflare earlier this month has been linked to a broader phishing campaign aimed at 136 organizations that resulted in a cumulative compromise of 9,931 accounts. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. . Each message included a link with keywords, like Twilio, SSO (single sign-on), and Okta, the name of the user authentication service used by many companies. Targeted companies span technology, telecommunications, and cryptocurrency sectors, with the campaign employing a phishing kit to capture . Identity and access management provider Okta said last week that customer mobile phone numbers and SMS messages containing one-time passwords (OTPs) were compromised during the recent Twilio cyberattack. Now one group has put them into practice. The breakthroughs and innovations that we uncover lead to new ways of thinking, new connections, and new industries. Communications giant Twilio has confirmed that hackers gained access to customer data after tricking employees into handing over company login information. Attackers also targeted the internet infrastructure company Cloudflare in their campaign, but the company said at the beginning of August that it wasn't compromised because of its limits on employee access and use of physical authentication keys for logins. It was a phishing attack, meaning that Twilio employees were tricked into providing their credentials, rather than the company software itself being hacked. Okta says hundreds of companies impacted by security breach Jess Weatherbed reports: Over 130 organizations, including Twilio, DoorDash, and Cloudflare, have been potentially compromised by hackers as part of a months-long phishing campaign nicknamed "0ktapus" by security researchers.Login credentials belonging to nearly 10,000 individuals were stolen by attackers who imitated the popular single sign-on service Okta, according to a report from . Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on "high alert" for social engineering attacks. . Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on high alert for social engineering attacks. Readers will recall that cloud communications firm Twilio disclosed on August 7 2022 that hackers had accessed user data following a sophisticated social engineering attack that saw employees targeted with SMS-phishing ("smishing") text messages.. Attackers sent current Twilio staff and former employees SMS text messages that purported to come from the company's IT department, telling . Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. The best approach would be prevention of a phishing attack at all, of course. Of those, 114 victim companies are based in the United States. The attackers appeared to be financially motivated. We're so happy you liked! The communication company Twilio suffered a breach at the beginning of August that it says impacted 163 of its customer organizations. If you're worried about the issue at your company, there are a few mitigating precautions you can take. TechCrunch is part of the Yahoo family of brands. We are very disappointed and frustrated about this incident, Twilio wrote in an update on August 10. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into Read more on techcrunch.com Twilio Technology Carly Page 2022.08.07 15:58. Then, they're sent to a URL controlled by the phisher. However, Twilio said that the threat actor was not discouraged. Apple and Meta shared data with hackers pretending to be law enforcement officials, tricked a Robinhood customer service representative, Fallout: London modders drop zombie Queen Elizabeth II character for obvious reasons, DaVinci Resolve is finally coming to the iPad, Warner Bros. Lord of the Rings NFT experience is just The Fellowship in 4K, Cherrys latest mechanical keyboard switch is inspired by the community. A Massive Hacking Campaign Stole 10,000 Login Credentials From 130 Different Organizations A phishing campaign targeted Okta users at multiple companies, successfully swiping passwords from . His work has appeared in publications including Popular Mechanics and IDG Connect, and he has an art history book on 1970s sci-fi coming out from Abrams Books in 2022. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone Yet another internet communications company has fallen for a scam and seeing customer data lost as a result. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Though it's long been known that SMS is an insecure way to receive these codes, it's definitely better than nothing, and organizations haven't been able to move away from the practice completely. And the researchers found that the majority of targets arecloud services, software development companies, or IT management firms. That earlier incident involved a different approach, however; a vishing attack (voice phishing) that was able to convince an employee of the company to give up their login credentials over the . Besides Twilio, the sprawling campaign, dubbed 0ktapus by Group-IB, is believed to have struck 136 companies, including Klaviyo, MailChimp, and an unsuccessful attack against Cloudflare that was thwarted by the company's use of hardware security tokens.. You can change your choices at any time by visiting Your Privacy Controls. Attackers compromised Twilio as part of a massive yet tailored phishing campaign against more than 130 organizations in which attackers sent phishing SMS text messages to employees at the target companies. Twilio only sometimes requires customers to provide identifying information, so it wasn't as widely affected as the other data. Unlike the weird text message phishing scams most of us get, the phishing texts to Twilio employees were tailor-made. Phishing, document.write( new Date().getFullYear() ); KnowBe4, Inc. All rights reserved. Download this whitepaper to find out! Cut & Paste this link in your browser: https://info.knowbe4.com/phishing-by-industry-benchmarking-report, Topics: Out of Twilios 270,000 clients, 0.06 percent might seem trivial, but the company's particular role in the digital ecosystem means that the fractional slice of victims had an outsize value and influence. Is listening to audiobooks really reading? The Family That Mined the Pentagon's Data for Profit. Do you know how your organization compares to your peers of similar size? Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. The company, which provides the tools for phone and text communication, notified the public that it has become aware of unauthorized access to information related to a limited number of Twilio customer accounts on August 4th. Mystery Hackers Are Hyperjacking Targets for Insidious Spying. Twilio hackt by phishyun' campaign targetyun' innernets cumpnys. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone . He's also a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. The text messages originated from U.S. carrier networks. Pwn the multi-factor authentication, pwn the world.. Plus: The FCC cracks down on car warranty robocalls, Thai activists get targeted by NSO's Pegasus, and the Russia-Ukraine cyberwar continues. Socially engineered attacks are by their very nature complex, advanced, and built to challenge even the most advanced defenses.. Apples iOS 16 and macOS Ventura will introduce passwordless login for apps and websites. The San Francisco-based company, which allows users to build voice and SMS capabilities . The threat actor behind the Twilio hack used their access to steal one-time passwords (OTPs) delivered over SMS from customers of Okta identity and access management company. But if the next phase of the trend is phishing-fueled supply chain attacks, the scale of the collateral damage will magnify in an unprecedented way. hbspt.cta._relativeUrls=true;hbspt.cta.load(241394, 'b6e61645-f607-43a6-b89d-e1c1fac482f7', {"useNewLoader":"true","region":"na1"}); PS: Don't like to click on redirected buttons? Find out more about how we use your information in our Privacy Policy and Cookie Policy. Based on these factors, we have reason to believe the threat actors are well-organized, sophisticated and methodical in their action, Twilio adds. In the case of Twilio, a San Francisco-based provider of two-factor authentication and communication services, the unknown hackers succeeded in phishing the credentials of an undisclosed number of employees and, from there, gained unauthorized access to the company's internal systems, the company said. The company notes that the threat actors in question appeared to have the sophisticated abilities to be able to match employee names with phone numbers in order to send the texts to the correct people. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Photo by Amelia Holowaty Krales / The Verge Digital communication platform Twilio was hacked after a phishing campaign tricked its employees into revealing their login credentials ( via. The threat actor's access was identified and eradicated within 12 hours. Anecdotally, I get text messages from different companies I do business with all the time now, and that wasnt the case a year ago.. Check out our Gear teams picks for the best fitness trackers, running gear (including shoes and socks), and best headphones, 2022 Cond Nast. Heres Everything You Need to Know. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Even a company like Authy, whose core product is an authentication code-generating app, uses some of Twilio's services. Seems Bad. In the meantime, he's hunting own the latest news on VPNs, POS systems, and the future of tech. Despite this, Twilio says that hackers managed to swap to new hosting providers and mobile carriers to continue their campaign. The biggest point here is the fact that SMS was used as the initial attack vector in this campaign instead of email, says Crane Hassold, director of threat intelligence at Abnormal Security and a former digital behavior analyst for the FBI. Twilio's recent network intrusion allowed the hackers to access the data of 125 Twilio customers and companies including end-to-end encrypted messaging app Signal after tricking employees. A brain molecule decides which memories are happy, Twitter users flock to other platforms amid the Elon era, Explore AI like never before with our new database, Want the best tools to get healthy? The 0ktapus phishing campaign is one of the best-executed security attacks of this scale to date. For decades, security researchers warned about techniques for hijacking virtualization software. Full story at TechCrunch. The link directed employees to a page that mimicked a real Twilio sign-in page, allowing hackers to collect the information employees inputted there. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor . August 8, 2022. But Cloudflare said the . 2 min read Communications giant Twilio has confirmed hackers accessed customer data after. The company said it has begun contactingaffected customers on an individual basis. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone gained . Sadly, phishing is on the rise, with retail and wholesale businesses together seeing increases of more than 400% in phishing attempts in the past year. The hack occurred on August 4th and involved a bad actor sending SMS messages to Twilio employees that asked them to reset their password or alerted them to a change in their schedule. The company said it has begun contacting affected customers on an individual basis. Sadly, phishing is on the rise, with . The January 6 Secret Service Text Scandal Turns Criminal. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone.. How to Use DuckDuckGos Privacy-First Email Service. It was a phishing attack, meaning that Twilio employees were tricked into providing their credentials, rather than the company software itself being hacked. We worked with the U.S. carriers to shut down the actors and worked with the hosting providers serving the malicious URLs to shut those accounts down.. Digital communication platform Twilio was hacked after a phishing campaign tricked its employees into revealing their login credentials (via TechCrunch). Twilio provides application programming interfaces through which companies can automate call and texting services. Twilio discloses another hack from June, blames voice phishing. You can select 'Manage settings' for more information and to manage your choices. The hackers behind the Twilio breach were said to be conducting an "unprecedented" phishing campaign, compromising more than 130 organisations, according to a report by cybersecurity company . The hunt for the dark webs biggest kingpin, part 2. T' Sun Francisco-bast cumpny, which allows users ta build voice an' SMS capabilitees such us two-facter authanticashun (2FA) into applicatyuns, sed n' a blawg post publisht Monday at it became aware at someone gunt "unautherizt access" ta informayshun . Tired of advertisers spying on your private communications? The latest on tech, science, and more: Get our newsletters! Apple Just Killed the Passwordfor Real This Time. SMS is an insecure way to receive these codes, initiate takeovers of as many as three accounts, Russia's attack on the Democratic National Committee in 2016. Meanwhile, the Twilio breach potentially exposed 1,900 accounts on the encrypted communication app Signal, and attackers seem to have actually used the access to initiate takeovers of as many as three accounts. Authy has roughly 75 million users. The Poseys exploited itand became unlikely defenders of transparency. All rights reserved. The company says the attackers were . WIRED may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. The 2022 study analyzed a data set of9.5 million usersacross30,173 organizationswith over23.4 million simulated phishing security tests. Apples Killing the Password. The secure messaging app Signal, two-factor authentication app Authy, and authentication firm Okta are all Twilio customers that were secondary victims of the breach. Twilio has now concluded its investigation. Okta was itself attacked by an actor earlier this year by gaining access to its internal systems. 2022 Vox Media, LLC. Researchers from the cybersecurity firm Group-IB said in a report on Thursday that it had identified and notified 136 organizations that seemed to be victims of the phishing campaign. Twilio's response was the right one: The company made the attack public, but not before notifying affected customers and working with them. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Taking it a step further, the research also reveals radical drops in careless clicking after 90 days and 12 months of new-school security awareness training. All Rights Reserved, By submitting your email, you agree to our. It is the essential source of information and ideas that make sense of a world in constant transformation. The company disclosed the data breach in a post on its blog, noting that only a limited number of customer accounts were affected by the attack. In this report, research from KnowBe4 highlights employee Phish-prone Percentages by industry, revealing at-risk users that are susceptible to phishing or social engineering attacks. Apple Employee Defrauded Company of $17 Million, Faces 25 Years In Prison, Data Breaches That Have Happened in 2022 So Far, You Have to Update Your Zoom App Every 90 Days Now, Study Finds 35% of Businesses Dont Know If Theyve Been Hacked, As Workers Return to the Office, Productivity Hits a Historic Low. If you're familiar with common phishing attempts, it won't be a surprise, but it's an easy trick to fall for even when you know what to look for. Trust is paramount at Twilio, and we recognize that the security of our systems and network is an important part of earning and keeping our customers' trust.. Social Engineering, The Freedom of Information Act helps Americans learn what the government is up to. Scatter Swine is the same adversary behind the 0ktapus phishing campaign reported by cybersecurity company Group-IB and named it so due to its goal to nab Okta . 2-min read Communications giant Twilio has confirmed hackers accessed customer data after. Based on our investigation, we determined the vendor was compromised by a sophisticated phishing attack, DoorDash wrote in a statement. Twilio worked with U.S. carriers and stopped the phishing messages, registrars, and hosting providers, shutting down the hackers' campaign URLs. The Viral Secure Programming Language Thats Taking Over Tech, Give Your Back a Break With Our Favorite Office Chairs, The Uber Hacks Devastation Is Just Starting to Reveal Itself. Weve started to see more actors pivoting away from email as initial targeting, and as text message alerts become more common within organizations its going to make these types of phishing messages more successful. The attack used SMS phishing messages that purported to come from Twilio's IT department, suggesting that the employees' password had expired or that their schedule had changed, and advised the. With iOS 16 and macOS Ventura, Apple is introducing passkeysa more convenient and secure alternative to passwords. On Thursday, the online food delivery service DoorDash announced that it suffered a breach of some internal systems and user data because one of its third-party service providers was compromised. Twilio hacked by phishing campaign targeting internet companies. To revist this article, visit My Profile, then View saved stories. The Twilio hacking campaign, conducted by an actor that has been called 0ktapus and Scatter Swine, is significant because it illustrates that phishing attacks can not only provide attackers valuable access to a target network, but even kick off supply chain attacks, in which access to one companys systems provides a window into those of their clients. Do you know how your organization compares to your peers of similar size? Elon Musk Wants $8 a Month for Twitter Verification? The findings underscore the seemingly thoughtful and targeted nature of the campaign to maximize impact by focusing on internet infrastructure and business management services that provide crucial support, including components of login authentication, for large clients.

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