aegean delayed baggage

My luggage never came to Berlin. Report lost or damaged luggage without delay to the airline's or handling agent's baggage tracing office. If you're still at the airport, go to a Aegean Airlines representative. Through our Call Centre. Service Type. Special Drawing Rights (SDR), per journey and traveler. airBaltic. Lack of common sense and compassion, i would say!!! Certain unpredictable events, such as, adverse weather conditions, technical issues with baggage handling or a baggage tag being torn off could possibly lead to items of baggage being damaged or not arriving at the destination airport, at the same time as the traveller. Expand All Collapse All. more. Login . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Question. For flights operated with Olympic ir (DH8-100, DH8-400 ATR) the carry-on bag cannot exceed 55cm x 40cm x 23cm and 13kg. Carry-on Baggage. Missing baggage. ComfortFlex passengers may check 1 piece of baggage up to 23kg with dimensions of . They are greedy and incompetent. Flight cancellation from Berlin to New York: More than 3.500 km = 600 euros + expenses. The Property Irregularity Report is a declaration form that needs to . Therefore, please find below the lost or delayed baggage claim in a nutshell: You are entitled to lost or delayed baggage compensation. What an impressive view that is :(The main reason for that is that there is a general lack of manpower - they did not anticipate the "after Covid" travel rush.To continue our story; we had to queue over two hours to speak to someone from customer relations. This was because a transfer tag was not added to my bag so was left behind at Athens. Delayed Baggage If passengers are unable to locate their baggage upon arrival, they must immediately report it to the Aegean Airlines Ground Staff prior to leaving the airport. Special baggage such as sports equipment may be prepaid with limitations*. Passenger Services & Procedures. Reimbursement. Important notice: Aegean Airlines has a limited liability relating to claims for checked baggage. if your luggage was faulty. The SDR is the accounting unit of the International Monetary Fund (IMF); 1.288 SDR currently corresponds to about 1.553,87. Get the best out of your travel experience with the Aegean App. Cabin baggage allowance. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,780.00 US). Aegean Airlines flight claim compensation: European law and Montreal Convention Aegean Airlines EU Flight compensation: delayed, cancelled and overbooked flight - See 12,325 traveler reviews, 2,557 candid photos, and great deals for . Help & Contact. Children are also allowed this amount of luggage. On July 22, 2017, after I arrived in Athens from Larnaca, I travelled on Flight A3-7076 from Athens to Skiathos with about two hours delay. 23 in kgs Economy light. AEGEAN: Delayed Baggage! *We recommend that you update your reservation with your phone number or e-mail address in order to receive all of our notifications, even if the reservation has been made by a 3rd party. I am still waiting for my luggage to arrive which was lost on August 8th. * Additional cost of overweight/excess baggage, depending on the fare family baggage allowance. AEGEAN and Olympic Air are not liable for the loss/damage/delay of valuables, liquids, fragile items or items such as money, credit cards, cheques, jewellery, glasses, silverware, precious metals, legal/negotiable papers, securities, pens or branded pens, photographic or electronic equipment, computers, laptop, cameras, cellular phones, business documents, samples and commercial goods, cash, keys, sunglasses, eyeglasses, paintings, antiques, artifacts, manuscripts, medicals and medicines, perishable products, zamzam water, irreplaceable books or publications, identification documents and in general any valuables which are included in the passengers checked baggage, with or without the knowledge of the carrier involved. . I had 3 checked bags, only 2 made it. Show more airlines AEGEAN and Olympic Air are committed to doing everything we can to return it to you as soon as possible. I don't know whether it is actually related to them or to the airport. Baggage allowance may vary on flights from/to Saudi Arabia, please check the updated allowance from Aegean Airlines official website. Fees depend on the destination and the date of the flights. Any item that exceeds the size and weight limits, will be checked-in to your final destination and checked baggage charges will apply. Can be prepaid for tickets issued on: A3/OA stock (390)/ (050) A3/OA operating flights. You may bring a small suitcase as your carry-on as long as it is within Allegiant's size and quantity limits. Take action immediately! I am without suitcase, without clothes and no compensation. All containers must be included in a transparent, re-sealable, plastic bag with a maximum capacity of 1 litre. You will need to register an account to submit and manage your request. You should also make sure to first remove any objects that are unsuitable for transport in the cargo hold (e.g. Summary: Singapore Airlines lost baggage compensation according to the Montreal Convention. If you've already completed a WorldTracer incident report and have an incident report number (example YULAC12345), you can update or review the status of your delayed baggage by accessing the WorldTracer website.. RFIC (subcode) EMD Type. Air Europa. Despite the Aegean Airlines efforts to deliver baggage in one piece and at the same time with the owners, on some flights there still are delayed and missing luggage reports. If you have a connection flight then just take a carry-on bag. This was not a big issue as the returning flight. When making an online booking via AEGEAN's or Olympic Air's official digital channels. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Submit a complaint and get your issue resolved. Travel agents reservation platform manuals, Passengers requesting special assistance (MAAS), Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR). Get the best out of your travel experience with the Aegean App. I called them the next day and they told me to email the company for a compensation, at least for some days until I get my suitcase. Compensation for replacement purchases in case of delayed delivery of the baggage. Notes. Statutory reporting deadline. Fare type. Luggage claim. Bagajele dvs. Many angry people waiting to get the right information.After a lot of patience I managed to re book our seats for the next morning (6am).In the meantime my husband was in another queue in order to check what was going to happen with our luggage. , Aegean Airlines, . before checking-in the bag. Although the world tracer said my luggage was found, its been two days and its still pending confirmation. A copy of your ticket receipt and baggage claim checks. In the case of unchecked baggage, the Carrier is liable only if at fault. It usually shows if your luggage has been located or if tracing continues. 1 in Economy light. 32 kgs in Business. Our flight was from Thessaloniki to Frankfurt. I had to do the whole procedure with my doughter in my arms who was crying the whole time. The charges apply only to flights operated by AEGEAN and Olympic Air aircraft. View all results. Best Deals at Lowest fares guaranteed on flights from Athens to Seoul by Aegean Airlines International Travel. Baggage; Baggage Policy; Delayed Baggage; Prepaid excess baggage through GDSs; Issue EMD (baggage,SPEQ) Special Services. Thus, the representative asked me to fill out a claim form and said me that my luggage would be on the next flight and a taxi will bring it to me in Limassol tomorrow morning. 2 in Economy. Within the first 21 days. Fly with someone else. Fees range from $20-$40 per way and depend on the particular route. *The benefit is also available on Olympic Air flights. If you haven't completed an incident report upon arrival, you must contact our Central Baggage Office without delay at 1 888 689-BAGS (2247) - Toll free, open from 05:00 to 23:00 . Tickets issued with piece concept only. 23 kgs in Economy. For more information on the Baggage Liability Limitations, please read here. You dont have an account? It is important to mention that you may be requested to prove that those liquids are essential for you to have them on board. I arrived at the airport early and went to the Aegean desks for the check-in. I am still waiting for my bag and an apology from Aegean Airlines. Please refer to the given file locator in all communication regarding the passengers delayed baggage. The first thing you see in Athens are hundreds of suitcases piled up that couldn't reach their destination. aegean-business-class-cabin-baggage-allowance Not exceed 56cm x 45cm x 25cm in dimension (including handles, pockets and wheels) Not exceed 13kg in weight Fit in our sizer Fit and can be lifted by the passenger in the overhead bin Not include any dangerous goods, unless permitted for carriage Be big enough to fit any duty free or airport purchases Musical instruments and any other special baggage which was accepted for carriage by AEGEAN and Olympic Air, under restricted liability. 98% success. In most airports, the Lost & Found office is located in the baggage reclaim area. Singapore Airlines lost baggage or delayed luggage compensation. Within 30 days of your delay, please send us: Your 13-character file reference number. Aegean airlines lost my bag during transit from Leros airport to London don't hear throw after charging me 45 euros to check in my bag that was of hand luggage size. Aegean delayed baggage. 1 carry-on bag up to 13kg and dimensions up to 56cm X 45cm X 25cm that can be stored in the overhead bin and 1 personal item womensmens handbag or a thin laptop case that must fit under the seat in front of you. Anumite evenimente imprevizibile, cum ar fi condiiile meteorologice nefavorabile, problemele tehnice legate de manipularea bagajelor sau pierderea etichetei bagajului, pot duce la deteriorarea bagajelor sau sosirea ntrziat a acestora la aeroportul de destinaie. Aegean is not liable for normal wear and tear such as scratches, dents, zipper drivers, manufacturing defects, and damages occurred due to overfilled bags. Die Angaben zu dem Gepck des Passagiers werden in ein weltweites Gepcksuchsystem (Worldtracer) eingegeben, und er erhlt ein Aktenzeichen. The passengers baggage details will be entered into a worldwide baggage tracing system (Worldtracer) and the passenger will be provided with a File Reference ID. In case of delayed baggage, Aegean Airlines will be aware of that, no need to go to the baggage service office. Some of you may have seen that TikTok video going around about how passengers can get up to $3800 in reimbursement when bags are delayed. Our Airlines. A common size bag for checking through is: 27" x 21" x 14". They will provide immediate assistance. I was so nervous due to all situation that happened to me, I never expected so inconvenience from this airline. The actual fare will be shown at the time of booking. ?I think some people at Aegean are trying hard to help but they are understaffed and cannot cope with the whole situation.We are still waiting for our compensation. If you want to Claim EgyptAir for baggage delay you can get a compensation of 1.414 + expenses. They ask us to complain and track through a witld wide service who also had no update from Aegean airlines for over 24 hours. The maximum Aegean Airlines cabin baggage size must not exceed 56cm x 45cm x 25cm, and the personal item must fit under the seat in front of you. EMD-A for XBAG. Those particular products shall then be sent for recycling. We will reimburse you for reasonable and necessary items you need immediately while away from home without your bags. This is the version of our website addressed to speakers of English in the United States. Air Malta. It is just too risky! x 22 in. Mid-July we were traveling from Brussels to Paros via Athens. Booking Ticketing & Sales, PS Yes! If you Claim Air France for baggage delay you can get a compensation of 1.414 + expenses. If flying in Business Class, you are permitted to carry onboard, free of charge, two carry-on bags. Dimensions for checked-in baggage - max. 1 carry-on bag up to 13kg must not exceed the maximum dimensions of 56cm x 45cm x 25cm, including handles, pockets and wheels. I'm sorry I flew with your company! AEGEAN allows all Economy passengers to carry-on 1 bag weighing up to 8 kg and with maximum size requirements of 56 cm x 45 cm x 25 cm (Airbus aircraft); 55 cm x 40 cm x 23 cm. Light, Flex, ComfortFlex & Business: Children above the age of 2 are entitled to travel with 1 collapsible stroller free of charge, if required for their journey. This post has been removed at the author's request. Light and Flex passengers may not bring any baggage. Date Updated: 15/09/2022 Special Services . This kind of baggage should have prior confirmation upon request to A3. Thus I was calling at all telephone numbers of the Aegean offices but nobody answered me. ou are entitled to two (2) pieces on board: Flight delay from Frankfurt to Florence: Less than 1.500 km = 250 euros + expenses. Aegean Airlines Compensation: Claim flight delay, cancellation or lost baggage. Ask for the Property Irregularity Report and let the representative of the Aegean Airlines check the 'World tracer'. Our baggage was delayed and we were not informed for over 24 hours about whether it had been even loaded on the flight. Air France. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In Zurich you will find it in Arrival 1. Within the first two years. I recently travelled from Athens to Berlin. Earn miles when flying or using our partners services, Redeem miles for award flights, seat upgrades and services from our growing list of partners, Enjoy exclusive benefits and discounts from our partners, Get advantage of more privileges as you move to higher tiers. Worst Experience! Also, there were not enough available seats for all passengers as the Skiathos airport was enough small and another flight had a delay. On the contact form choose Status of delayed bags from the Subject pull-down menu then fill in your information. 23 kgs in Economy. Air Canada. As our flight in Brussels got delayed we missed our connection flight in Athens. After contacting immediately the Airport employee who toke notes, pictures and instructions to contact the . After a number of times that I called to the lost and found office someone answered and said that my bag did not arrive in Larnaca airport yet. RFIC. The specific charges for extra bags (extra bag up to 23kg) or overweight bags (over 30 kg and up to 32 kg for Economy or over 20 kg and up to 32 kg for Business Class) are listed in the table above. Back. Aegean Airlines - dissatisfaction of service on our recent flight with aegean air - booking reference no s9w33t. Necessary liquids for medical or dietary purposes and baby food. Immediately I contacted the baggage claim representative and he assured me that my luggage probably was forgotten in Athens. We apologize for the mishandling of your baggage. In any other case, your additional item will be counted as extra piece and you will be charged accordingly. Air Cairo. For information on the terms and conditions applying to extra baggage or overweight baggage on flights with partner airlines (codeshare flights), please contact our Call Centre. Baggage allowance may vary on flights from/to Saudi Arabia, please check the updated allowance from Aegean Airlines official website. Just wanted to share a data-point. If your cabin baggage is within the allowable limits but there is not sufficient space in the cabin, you will be asked to check it for free carriage in the hold. Book your flight to Athens, Greece and Europe with Aegean Airlines, the largest Greek airline. Additionally I never received a reply to my email through Aegeans site. Both low-cost companies and liners are liable to pay compensations according to the Montreal Convention to passengers who happened to experience inconvenience of a lost . 1 carry-on baggage up to 13kg and dimensions up to 56cm X 45cm X 25cm that can be stored in the overhead bin and 1 personal item (women's/men's handbag or a thin laptop case) that must fit under the seat in front of you. ntrzie? Riskless. X. AEGEAN. 1 in Economy light. Report the loss to the Lost & Found office as soon as you arrive at your destination. We know people who also lost their luggage.Tip: If you catch a direct flight you have a good chance to have your suitcase. Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and Aegean Airlines can't offer an acceptable replacement. The liability of Aegean Airlines is based on the Montreal Convention, according to which the applicable limits of liability in the case To submit a claim for delayed, damaged or lost baggage, please complete this form. This will surely increase the credibility of your complaint. AIR DOLOMITI. Receive our latest news and special offers, Earn or redeem miles and enjoy benefits with Miles+Bonus. As our flight in Brussels got delayed we missed our connection flight in Athens. Passengers who use Aegean app or declared their number at the check-in point will be notified about baggage status. We recommend not to turn in single luggage that is more than 32 kg weight. On the 26 June 21, I boarded a flight from London to Athens the flight was supposed to leave at 12.15 pm instead it left at 1 pm on our arrival in Athens I arrived at the baggage hall at 6.35 pm, . We will review your registration form and revert as soon as possible. Delayed or lost baggage is a typical case that can happen to anybody. Versptetes Gepck. I would like to focus on my returning flight A3-7077 of July 28, 2017, from Skiathos to Athens. 18442 posts. Since Aegean and Delta do not have an operating agreement, we were told we would have to pick our bags up at Paris CDG and check them again through Delta, go back through security, etc. I was so nervous and anxious as I had only an hour between the flight to catch my next flight from Athens to Larnaca and also I needed some time to ask for a seat in Athens. Delayed baggage? This review was chosen algorithmically as the most valued customer feedback. Earn miles when flying or using our partners services, Redeem miles for award flights, seat upgrades and services from our growing list of partners, Enjoy exclusive benefits and discounts from our partners, Get advantage of more privileges as you move to higher tiers, For more information, please also check the section ". I was travelling alone and was anxious as this has never happened to me before. more than around 1,000 total compensation - and it's usually a lot less. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Additionally, for any XXX flight cancellation . Tripadvisor performs checks on reviews. The liability of Aegean Airlines is based on the Montreal Convention, according to which the applicable limits of liability in the case of destruction, loss of, or damage or delay to baggage is 1,000 Special Drawing Rights (approximately GBP 820 or . The passenger's baggage details will be entered into a worldwide baggage tracing system (Worldtracer) and the passenger will be provided with a File Reference ID. . After the difficulties and suffering, I arrived at Larnaca airport and reached the baggage claim area, I was shocked to discover that my luggage was lost as I was waiting about 45 minutes but my luggage never arrived. For flights operated with Olympic ir (DH8-100, DH8-400 ATR) the carry-on bag cannot exceed 55cm x 40cm x 23cm and 8kg. My luggage had appeared open with the zipper broken on the baggage belt at the airport. There are a number of different tiers for the cost of checked baggage on Aegean Airlines. Important notice: Aegean Airlines has a limited liability relating to claims for checked baggage. Passengers may be requested to fill out an online form declaring baggage descriptions and contact . The passengers were upset and asked the staff why the gate did not open yet without any response. Important notice: Aegean Airlines has a limited liability relating to claims for checked baggage. File A Claim. AEGEAN: Aegean check-in Agent error & policy discourages reimbursement for delayed baggage. Get up to 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

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