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Ensure insurance claims are correctly and efficiently processed together with the back-office team. You are a fast learner and are eager to further develop your skills. ), Develop budgets supporting the preventative and annual maintenance plans, and monitor expenditures against budget, Update facility plan periodically. Work closely with the homeowners of these properties to maintain a positive relationship and ensure their property is in the best shape possible, Field Operational phone calls from vendors, homeowners, in house/future guests. Recommends and coordinates legal action as necessary, Reviews and reconciles tenant rent and Common Area Maintenance (CAM) recovery charges, Negotiates early terminations of leases. Confident, self-directed, and detail-oriented senior real estate manager with 10+ years of property management and upkeep experience overseeing multiple single-home and condo complexes. Work with assigned leasing agent to ensure timely lease renewals, Ensure financial stability of assigned properties, Conduct weekly property tours of managed properties. Download a functional resume template. Conducts periodic formal and informal performance evaluations, Minimum of 3 years of commercial real estate or property management experience, including budget preparation/financial reporting, and familiarity with building systems, lease negotiation, documentation, and administration, Minimum of 2 years of experience at managing a staff of two (2) or more, Read, analyze, and interpret legal documents (e.g., lease documents, claims of lien), general business periodicals, professional journals, technical procedures, or government regulations, Produce well-written reports, business correspondence and procedure manuals, Effectively present information and respond to questions from senior level management, clients, customers, peers and the general public, Strong working knowledge in various budget applications, Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for JLL or requested by the Client, Minimum of twelve (12) years CRE experience in property management, CRE or PM experience in budget preparation, financial reporting, understand building operational systems, lease negotiation, documentation and administration, Experience in business development and sales recommended, Demonstrated leadership and interpersonal skills, Strategic thinker with strong implementation and problem resolution orientation, Effective organization skills and time management practices, Local travel (up to 25%) to visit all site locations within assigned territory, Assists senior management in the development and implementation of policies and procedures to improve the effective and efficient use of properties, Five or more years of experience in commercial property management, Well-developed organizational and managerial skills, Working together with the team to provide an exceptional customer journey, Communicating by phone and email with landlords and tenants and internal departments, Managing existing client`s properties in line with tenancy agreement terms and current legislation, Co-ordinating with other departments to deliver an exemplary customer service, Excellent problem solving and administrative skills, Positive can do attitude with the customer at the heart of every day, We are looking for a dynamic individual with a strong career history within Residential Property Management, having a good solid background in this area, The role will be dealing with the management of a large portfolio of residential properties under the instruction of a some large Corporate Landlords, and will involve not only day to day management duties but the management of the portfolio as a whole to ensure the most cost effective and efficient handling of our client`s investment, You will be responsible for liaising with tenants, landlords, contractors via telephone, email and letter, whilst maintaining excellent records and managing your own workload, The role includes arranging any necessary repairs in line with mandated instructions, overseeing tenancy renewals, property visits, safety inspections and all aspects of the general day to day management, reporting on a variety of KPIs and SLAs set with our Client and reporting to the Property Department Manager of the PAM team regarding the running of the portfolio, whilst always looking to make efficiencies and improvements to assist our Client, The successful candidate will have extensive experience in managing residential rental properties and be an excellent communicator, being practised in delivering exceptional customer service in a fast paced role, Due to the requirement to supply management information and reports to our Client on a regular basis, a high standard in written English is essential and a high level of competency in the Microsoft Office suite is also required, Oversee day to day maintenance on residential developments, Attend client and resident meetings, including AGMs, Directors meetings and resident surgeries, Take Handover of new developments from developer client identifying and resolving any defect issues, Oversee day to day, contracted and cyclical maintenance, Maintain regular communication with residents via all mediums, Deal with Residents (owners/tenants) queries verbally and in written form, Issue and ensure collection of service charge and ground rent arrears, Produce accurate budgets, including reserve funding for the forthcoming years for resident approval, Oversee budget, yearend and quarterly client statement process to ensure that timescales are met and review accounting information to ensure accuracy, Manage the portfolio arrears levels and credit control procedures, Manage expenditure against budget throughout the financial year and produce monthly reports, Carry out regular site visits to ensure all developments are in good order, Ensure insurance claims are being processed efficiently and correctly (in conjunction with the appropriate member of staff), Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team, Experience of managing a residential portfolio of developments, Ideally IRPM / ARLA qualified / part-qualified, Experience of working with Developers in producing accurate Service Charge budgets for new developments, The verbal communication skills to communicate with a diverse client group, The written communication and numerical skills to produce clear and accurate correspondence and reports, The ability to research, analyse and reason logically and effectively within strict timeframes, A commitment to providing excellent customer service at all times, Excellent IT skills including Word, Excel, Works with and through third party Home Owner Association Management Companies to: Acquire and maintain current knowledge of state regulatory agency statutes and each clients communitys documents, policies and procedures, Analyze advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors, Provide leadership and direction to effectively manage relationships with other business groups and achievement of company and property goals and objectives, Develop and maintain an effective ongoing residents relations plan, implement initiatives, and maintain an operating environment to achieve a satisfactory level of resident service as measured by formal and informal feedback and surveys, Supervise third party manager preparations of complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions, Manage residents relationships to ensure residents retention and a high level of service including timely and complete resolution of residents concerns, coordinating special services and requests and conducting formal and informal inspections, Respond to phone calls and correspondence in a timely, professional manner, Facilitate a Board of Directors meeting when necessary according to Roberts Rules of Order, Observe all safety standards and participates in the Companys efforts to provide safe work environment, Serve on the Home Owner Association, Board of Director, and other various community panels as a developer appointee as required, Review the financial records of the different associations on a monthly basis, Must be able to attend night time meetings with Home Owner Association and other company entities, Supervises architects, general contractors, and trade partners to ensure timely and within budget completion of clubhouse, swimming pool, tennis courts, and other vertical structures within the communities, Supervise landscape planning and installations and hardscape design and construction within the communities, Excellent communication and interpersonal skills, both verbal and written, Advanced organizational skills. ), Manage overall fixed assets and adding value to real property assets, Regularly associate with tenants to ensure their reasonable satisfaction with building operations, Interact with tenants along with Property Manager to solve problems that may occur, Regularly communicate with client/owner to maintain a superior relationship, Regularly inspect building with Property Manager, Consolidate and/or prepare reports to Owners in accordance with management and other agreements and in accordance with instruction received from the client, Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by Owners, Administer property taxes and supervise services rendered by property tax consultants, Initiate placement of property and liability insurance requirements, Supervise the billing process, including the incorporation of transaction vouchers into the billings system, Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by Owners, Assist the Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems, Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash, Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices, Communicate with other departments to coordinate work and achieve objectives, Maintain accurate personnel records; prepare time sheets for Business Operations Manager to process, Conduct employee relations program, which encompasses employment interviews, employee discipline, and union grievances. Make sure boilers, fire safety equipment, plumbing fixtures, electrical units, gas, ventilation, and HVAC systems are all in good working condition, Maintain a preventive maintenance program; repair, replace and upgrade systems, as needed, Maintain records and reports on staff, supply consumption, and inventory of tools and equipment, Implement an effective system to ensure a prompt response to repair and maintenance requests, Supervise outside contractors, in-house construction projects, capital improvements and deferred maintenance projects, Maintain building certifications as required by the YMCA and regulatory agencies (pool operator, sprinkler system, standpipe system, etc. Ability to learn and effectively use software packages such as OneSite, YieldStar, IBS and Bizflow, Strong interpersonal skills, with demonstrated effective oral and written communication skills required, Experience managing large teams and communities with higher unit count (650+) is required, Experience managing communities with retail presence is strongly preferred, Strong knowledge of building mechanical systems and construction management preferred, Strong analytical and effective problem solving skills coupled with the ability to work independently and effectively manage concurrent tasks, Must be reliable and dependable with excellent attendance; attendance and punctuality are essential functions of this position, Must be pro-active in analyzing the market and making appropriate suggestions to maximize the efficiency and rent growth, Providing leadership and guidance to all office, leasing and maintenance personnel, Overseeing the training programs for property personnel and motivating staff, Leading the onsite team to achieve excellence with the physical appearance of each property, Implementing and overseeing effective strategic leasing and renewal strategies to enable the property to meet and exceed leasing, renewal/retention, and NOI goals, Preparing reports and analyzing data in order to make appropriate recommendations and conclusions, Monitoring the local market and making pricing recommendations to senior management, Understanding of apartment revenue management concepts and solutions, Demonstrated ability to utilize the Internet for marketing and product advertising, and proficiency in navigating websites and Internet communication tools, such as email, Twitter, Facebook, SEO and other Internet tools, Knowledge of Real Page or Yardi is a plus, Delivering superior customer service and resident relations, Developing short and longterm marketing plans to achieve and sustain occupancy and preleasing goals, Establishing and maintaining a thorough knowledge of the local real estate market and leading the team as needed to adapt to changing market dynamics. This is an excellent opportunity to join one of the nation's most respected companies! Ability to supervise and work in a fast-paced environment with the ability to multi-task, managing several projects at once, A cooperative attitude with a strong ability to work alone and work in a team environment in collaboration with other accounting and property management personnel, Establish and maintain strong and positive relationships with all clients, property tenants, vendors, and contractors. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing, Establish and keep current a property manual, Assure that SAP is compliant with FAR directives and company processes for property control and accountability, Schedule and reconcile inventories: (Annual, 1/12th monthly and spot inventories) The inventories will have to be reconciled to the contractual Exhibit, Conduct periodic audits to assure the program and all sites remain compliant, Manage all processes for property movement, Manage Loss, Damage and Stolen property cases, Interface with US Government counterparts, typically DCMC / DCAA Property Administrator and ACO, Assure that all major subcontractors have an approved Property Control System, Interface with Program personnel and managers on all Property issues, Conduct training sessions with Employees on proper Government Property Management, Attend and brief Program Management Reviews on property related issues and program issues, Assist Program Director on Property related issues, Ability to manage multiple priorities and time efficiently, Supervise on-site contract staff and will assist the General Manager in the development and mentoring of junior Hines teammates at the Property, Excellect advancement and professional growth opportunities are available, Maintains a government approved Contractor Property Control System process for all government/customer owned property, Ensures that all property management aspects in the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Systems (DFARS) are properly accounted for in the Contractor Property Control System and Property Management Plan, Manage processes to provide the proper training on system applications, establishes standard operations procedures, technical guidance and infrastructure support for site personnel to properly maintain this system, Provide direct communication with DCMA, Customer Representatives as well as external and internal audit functions, Lead and direct successful changes that will enable a leaner operation, Manage all activities related to successful process compliance as related to the FAR and the associated outcomes, Develop, participate and coordinate activities that align to and support SAS and Program objectives, Manage and support all Six Sigma Property process improvement initiatives, Minimum 8 years of experience in supply chain property, contracts, procurement, finance, and/or program management, Working knowledge FAR and DFAR as pertaining to property requirements, Ability to obtain a DoD Top Secret Clearance and Program access, Inherent Leadership Skills - demonstrated leadership ability in formulating innovative solutions, problem solving and team building. Pulling together mandated contract package documents for review and signature. Follows all Wild Dunes Resort dress code standards, Remains alert, courteous and helpful to the guests and colleagues at all times, Certified Manager of Community Associations optional, Prior AAA Four Diamond Standards experience preferred, At least two years supervisory experience required, Minimum 8-15 years of marketing experience, Project leadership (large-scaled projects), Acknowledged go-to person for Integrated Marketing, Coaching and mentoring junior, specialist and senior specialist level colleagues, Manages and coordinates the daily duties of the Property Management Housekeeping department, Performs ongoing quality inspections of units and takes corrective action as needed to address quality deficiencies, Plans and conducts morning stand-up meetings, Develops and implements controls for expense management, Develops annual housekeeping budget, ensuring compliance and profitability, Experience. Refer to specific examples that highlight various building administration tasks, handling building maintenance issues, and help support occupancy. Conducts periodic site visits, inspections and surveys and is responsible for developing and implementing tenant retention programs throughout all of the properties, Monitors the progress and expenditures, supervises the on-site staff in the completion of tenant and capital improvements; ensures project work is consistent with local codes, in compliance with leases, and work letter agreements to ensure client/owner and tenant acceptance, timely completion, occupancy and rent commencement, Hires, trains, and supervises the management staff at the buildings. Develop annual plan of capital projects, consistent with the YMCA of Greater New Yorks strategic plan and community needs, capital improvements and deferred maintenance projects, Serve as liaison on the branch Buildings & Properties Committee, and represent the branch at the Associations Building Cabinet, Actively participate in training sessions and designated meetings, Bachelor's degree in facility management or a related field preferred and/or years of experience equivalent, Three or more years experience in facility management or closely related field, Working knowledge of custodial, mechanical, electrical, HVAC, fire prevention, and plumbing systems, carpentry, and other maintenance-related areas, Skills in supervision, budget management and project management, Child Abuse Prevention, CPR, BBP, First Aid and AED certifications required within 30 days of employment, Certified Pool Operator(CPO) and boiler certifications required within 120 days of employment, Ability and current license to drive with record that meets YMCA standards, Familiarity with personal computers helpful, Ensures the proper operation of all mechanical systems, Completes repair work and projects in a timely manner. (123)-456 7890. Contact Director of Maintenance or Director of Housing Management before contracting vendors to complete maintenance and renovation projects for assigned building (including obtaining bids, writing purchase orders, verifying work completion. For example, working in the service industry allows you to emphasize attention to detail, customer service, efficiency, and problem-solving skills. Prepare Expenditure Authorization Requests complete with all required documentation in order to seek approval from appropriate authority, Process purchasing paperwork, including purchase orders, contracts and first addendum, check approval, and review of invoices prior to payment approval, Review all building invoices prior to payment and approve all payments using online bill processing software. A complete guide to writing a property manager resume with a free template. Fortunately, property managers with limited management experience can emphasize internships, assistant job roles, and volunteer experiences. You have no difficulty to apply/follow procedures whilst working towards tight deadlines and conflicting timeframes, A commitment to providing customer service, You enjoy working in a team and have a positive approach to challenges, Capacity to work in team and to apply procedures process, Operational Multilingual: French/Dutch/English, You are have good command of Word, Excel, Powerpoint (WinIris is an asset), Competency using Microsoft Office, navigating the internet, and general use of personal computer, Minimum of seven (7) years commercial Real Estate experience in property management, Experience in budget preparation and financial reporting, with a strong understanding of building operational systems, lease negotiation, documentation, and administration, Space Acquisition and Disposal: Manage our external retained real estate adviser to search, negotiate and execute all new space/lease acquisitions worldwide to ensure the successful acquisition and ongoing development of Rentokil Initial real estate and facility needs, Tenant Fit Outs: Design work spaces in both offices and warehousing in tandem with local managers with a strategic plan for improving space utilization, productivity and communication, Project Management: Lead the effort to plan and execute an agreed schedule of property disposals and acquisitions. Responsibilities include all aspects of lease administration including critical date master scheduling, lease notification and renewal notices, Keep current of all developments in commercial real estate market affecting current and potential value of assets, Participates in the negotiation of service contracts with outside vendors to achieve the highest level of performance at the lowest cost in compliance with Cushman & Wakefields values, standards and guidelines for business conduct, Supports and provides leadership in a commitment to achieve C&W and client expectations for service and business objectives. Develop improvement strategies for the performance of, Provide assistant to in the development of best practice, workplace standards and the relevant group policies and procedures, Conduct regular property inspections to ensure that staff and service providers are adhering to performance standards. You need to be on top of law compliance, customer service, repairs, certifications, finances, and time management. It's actually very simple. Maintains accounting records detailing income and expenses and tracks collection of accounts payable/receivable against budget; and acts on collection of problem accounts working with the AR team. Assist in managing tenant option rights and information, Minimum of seven (7) years of commercial real estate or property management experience, Administrative and technical knowledge of the various claims processes/workflows to ensure operational efficiency from both indemnity and Loss Adjustment Expense perspectives, Review and interpret various data reports to monitor and report on key performance metrics for their assigned teams and each direct report, Oversight and/or participation in annual planning and subsequent divisional and/or departmental projects/initiatives, Recruiting of talent to build effective teams, Respond to formal inquiries on claims from various entities (both governmental and non), Assure compliant and quality claim file handling of their team and direct reports, Coach and develop direct reports to build and support bench needs, Maintain all state mandated adjuster licensing and complete any continuing education to support each license, Prepare yearly income and expense budgets to maximize income, Coordinate tenant relations activities to establish and maintain a professional relationship with tenant representatives, Be familiar with all lease terms and requirements, Ensure that the building mechanical systems and property are clean, secure, energy-efficient, and are operating properly and in compliance with building codes, Manage property improvements and tenant build-outs, Maintain garage operations and procedures, Manage monthly expenses according to the budget with regard to timing and cost, Prepare quarterly operating reports to management, with material variances noted and explained, Coordinate all service contracts, and ensure contractors are meeting the specified terms of agreements, Renew or re-bid service contracts upon expiration, Supervise Assistant Property Manager as well as third party building staff, including contract personnel, such as security staff and building engineers, A Bachelor's degree in Business Administration, Business Management or a related field is preferred, A minimum of 5 years of commercial real estate management experience, and two years of experience as the Property Manager of a first-class office building of at least 250,000 square feet, is required, A commercial property management license, designations (RPA, CPM) will be highly regarded, Knowledge of administrative and basic accounting principles, theories and practices. Understand the portfolios financial performance relative to owners goals and objectives, Work with vendors and/or project management team to oversee tenant improvement construction and capital expenditure projects, Oversee and participate in the preparation of annual adjustments/reconciliations for portfolio. Excels at leading contract negotiations and management with tenants, who range from local business owners to retail chains. Ensures all pertinent inspections are performed and condition reports are completed in accordance with lease requirements and company policies, Ensures property is inspected routinely to determine the necessity of repairs or maintenance, including written documentation of findings, and photographic evidence; makes recommendations of maintenance work to be performed and informs owner and tenant of findings for each inspection, Solicits and analyzes bids from contractors for repairs, renovations, and maintenance and follows up with contractor and tenant to make sure project has been completed, Upon move out, ensures a comprehensive inspection of the property; reviews all information on inspection reports and photos and if necessary, obtains estimates for any damages of property to determine release of security deposit funds to vacating tenant within the timeframe allowed by state guidelines, Communicates, meets, and provides documentation for all returning owners providing owner with all documents that were originally turned over to property management, verifying all utilities have been returned to owners name, Plans, schedules, and coordinates general maintenance, major repairs, and remodeling or construction projects for residential properties. Must meet the legal age requirement to serve alcohol. Leasing, Asset Management, to ensure a high level of tenant service and achievement of company and property goals and objectives, Defines and implements goals relating to internal and external customers, Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Review and approve all bills and invoices for assigned buildings. Prepared lease and rental agreements, ensuring accuracy and completion. Create a Resume in Minutes Janick Pfeffer 1813 Hilll Canyon, Philadelphia, PA +1 (555) 551 7844 Work Experience Assistant Property Manager 04/2016 - PRESENT Boston, MA Set up new Tenant files and organize per client's instructions including filing Perform lease administration functions for the managed assets. 25Property manager objectives and summaries found. 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