united flight attendant interview process

A common question that women have when considering a career, Flight attendants have a reputation for always looking their best. What makes you the best candidate for United Airlines? This really depends on your expectations and preferences. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Once you finish your description of the situation, you can add that youd love to provide the same level of service to the customers of United Airlines (do this especially if you apply for a cabin crew position). On some flights it can be less than 20% of passengers. Our interview questions and answers do not represent any organization, school, or company on our site. This means youll often get less than 72 flight hours per month. Say hello, hold the elevator door, bring coffees now and then- Be respectful in your communication, avoid over cc'ing unnecessarily in emails- Avoid being a distraction, and respect the use of their time- Respect their personal space and the line between work life and personal life- Always ask if they have time before diving into a conversation - Try to find the answer to your questions before running to ask a manager or co-worker- Connect with them on LinkedIn but avoid more personal social media platforms - Treat everyone the same, regardless of their job title- Do not complain about your job to your coworkers- Reach out to new employees and make them feel comfortable- Own up to your mistakes and fix them- Be timely with your followups and meet your deadlines", "To earn my coworkers' trust I would live up to my promises, and I'd be honest and approachable. ", "Here are some ways that you can build trust with your coworkers:- Show common courtesy. This skill is a great help when it comes to customer service and sales. You can also add any previous experience with working in customer service, or some seminars and trainings you went to. Share with the interviewer what they could do to ensure that you are happy and productive. This article is a full guide on being a flight attendant with United. You don't want them to watch your video while your neighbors/family/pets are making noise in the background. I do. Below are the scores for these airlines, including United. The United Airlines tagline is 'Fly the Friendly Skies.' Employment sites let employees rate their experience working at airlines like United as a flight attendant. Talk to the interviewer about a time when you have encountered an unexpected challenge. In 2012 United and Continental merged their airlines. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on September 13th, 2017, Interview questions and answers were updated by Rachelle Enns on July 2nd, 2018, 30 community answers were added by Rachelle Enns on May 3rd, 2019, 11 community answers were added by Rachelle Enns on April 7th, 2020. 2001-2022 , AviationInterviews.com All Rights Reserved NS, Free United Airlines Flight Attendant Interview Study Guide Questions and Answers. Its a complete guide to help you become a flight attendant with no experience. Discuss with the interviewer your experience working in uniform and your willingness to abide by the dress code within United Airlines. We do not have advertisements on our pages but we do try to make money through paid-memberships. Be sure to include what the overall outcome was of the situation, and what you did to repair the communication issue. Why do you want to work for United Airlines? Assure the interviewer that you have current and valid certification in CPR and First Aid. How you face unexpected difficulty can say a lot about your character. "What are your weaknesses" is one of the most popular questions interviewers ask. Tell us about a difficult customer service experience? Or you love their list of destinations, the branding of the company, how they try to minimize their environmental impact, or the sheer fact that they are big and in these uncertain times it is better to work for a bigger airline. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Matthew has been working in international recruitment since 2008. I value group goals and achievements as much as individual goals. * May also interest you: How to dress for an interview? If you speak some foreign languages and did not get a chance to talk about that up to this point, you should definitely do so with the last question. What are your hopes and expectations from your time with United Airlines? With proper preparation, you can perform well in your interview. Because when it is the case, you will find it natural to go above and beyond for the customer, and to make sure they enjoy their experience with the company. ", "I have a strong ability to lead teams of people no matter their background or personality. They have to be able to picture you doing the job. Workplace relationships are essential to nurture. United Airlines Headquarters is located in Chicago, Illinois. The list of their current hubs is: As a flight attendant working for United Airlines, you will likely be based out of one of these hubs. You can view positions and apply directly on their jobs site here. How would you deal with an upset customer? Lastly, my experience as a military spouse has given me the depth and perspective one would need interacting with other customs and cultures. Very good answer re: valuing group goals/treating others with respect/respecting diversity. Talk to the interviewer about some of your unique qualities and be sure to tie these qualities into how they will benefit the company, should they hire you. If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc.). Reserve is the title for newer flight attendants while the lineholder title is reserved for more experienced flight attendants who meet certain criteria. Check out How to Pass the Flight Attendant Video Interview Why should we hire you as a flight attendant? Try to fix the problem to the best of your abilities. Tell me about a time when you had to work together with people you did not know. This is where you convince the interviewer that you have researched the organization and are interested in their services. It is essential, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Once you are in the top 10% of flight attendants at United Airlines you can expect to make over $64/hour. On some flights it can be less than 20% of passengers. Special Tip: Want to stand out from your competitors and shine in your job interview? United Airlines pay for flight attendants is very competitive with other major airlines. We do not claim our questions will be asked in any interview you may have. We do this by creating interview questions that we think you might be asked. Last but not least I will treat all coworkers equally and with respect.". Take them through your resume and highlight your customer service skills. Transparency is the best choice when salary based questions arise. Do you learn from your mistakes? I have gained a lot of patience in challenging situations and learned to not get stressed out or overwhelmed in a stressful situation. Here is a list of the requirements for United Airlines according to United Airlines: Although these are the requirements to be considered, United give preferred status to applicants meeting these additional requirements: If you meet these requirements, you should go ahead and submit an application on their employment website found here. United Airlines says on their website that they offer more than just a paycheck -- they give you opportunities to explore the world. The initial interview is conducted at one of the major cities served by United Airlines. My up-selling percentages are always very high. How does this position fit into your career goals? Perhaps you do not fancy the idea of being away from home so often. Alison Doyle suggests the interviewer may be looking for weaknesses so be careful when answering this question! This volume of business means that you must be a willing and devoted part of the United team. United Airlines top competitors include. Describe a time you had a disagreement with one of your colleagues. Human resource professionals now include these types of . Solid response! They also operate hubs in 8 other cities. When I once had to work with a new crew I made sure I was friendly, open and observed the way everyone worked. United Airlines is one of the most popular airlines operating in the USA. Provide examples to the interviewer on times when you have shown dedication on the job. State you would be proud to work for the first U.S. airline to publicly commit to reducing greenhouse emissions 50 percent by 2050 and admire Uniteds goal to become the worlds most environmentally conscious airline. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful. Whats more, you should pick a conflict about some professional issue. Everything in airline business is about small detailswhich make a flight an unforgettable experiencein good means, of course. Speaking a second language is a huge benefit as United has a large domestic and and international route network with a large presence in the Asia Pacific region. A hiring manager will be able to tell a lot about your personality by learning about your other career interests. Then a group activity Then one on one interview Then sit and reach test Then drug test Tell us about a time when you got an excellent customer service. You must be able to pass the criminal background check and may even be asked to present one in your interview. At the same time, however, safety rules go first in the clouds. Your expressed interest in those particular internal opportunities will solidify the fact that you are, indeed, seeking a long-term fit with them. A lot has change in the airline industry since the outbreak of covid-19 pandemic. ", "This position offers a unique opportunity to utilize my background, education, and experience in a different environment and a greater capacity. Check out How to Pass the Flight Attendant Video Interview. Try to end the interview on a high note. Excellent communication, sense of humor and support are all great qualities that make co-working relationships fun. Talk to the interviewer about the ways you feel you would benefit from this position. United is one of the most successful airline carriers in the world. Let the interviewer know your weakness is public speaking but state that you are overcoming this weakness by enrolling in a Toastmasters class. The key is to get yourself a quiet room with no distractions. Everything they want is explained in the email and it gave me 5 days to complete it. Strong relationships have to be built on these principles. Mention you have great attention to detail which will allow you to ensure the safety and comfort of our customers. One time I was on the register role taking the customers order as regular and a customer orders a drink as normal. Uniteds 7 week training program includes training on a variety of topics including customer service, passenger safety, aircraft specific training, Deltas culture, and more. Is this particular position a good fit? The next round is an On-Demand video interview via HireVue. and that was that. Their word and your research motivated you to apply with United Airlines, instead of one of their competitorsthough they might offer a better salary to the applicants. Answer: One of the most common types of interview questions you will encounter during an interview is the behavioral type (or STAR) question. Assure the interviewer that you are seeking a long-term fit with your next employer. American Airlines Flight Attendant Hiring Process 1) Online Application 2) Online Assessment 3) Video Interview 4) In-Person Interview Tips for the Face-to-Face Interview Personality and character are two very different things. The following 5 tips will be fundamental to your success at the Flight Attendant interview for any of the Worldwide Airlines, including:. I tried to be as helpful as possible and learn from them as well. I went through the whole interview process with United and another carrier late last year, so I can give you some tips on what I did: Make sure you're in a well-lit and QUIET area. Read our Terms of Use for more information. Last thing is saying that getting away from home and family is exactly what you are looking for. With enthusiasm I told them my story and why it was my best day. How do you react to this kind of shift in priorities? Experienced flight attendants make money money and can pick the flights and schedule they would rather have.. For more detailed info on how flight attendant schedules work, see our guide on it here: Flight Attendant Schedules. One time I was picking up this woman to go to the store and i came to her back door because that was the closest to get to her house from where my car was parked. This example could include buzzwords such as extroverted, energetic, and confident. The customer requests my co-worker to make a last minute change to their drink and my co-worker mistakenly assumes the customer Mis-gendered her and this turns into an back and forth argument between the two. This common interview question is asked to gauge your understanding of the job and your suitability. Here are some really interesting facts about what they have to go through when they are being trained. The airlines will provide you with hotel accommodations along with breakfast and lunch. The training takes place in Chicago, Illinois. What would you do if you witnessed someone doing something wrong? This test is comprised of ten mini-tests: Verbal Comprehension - 5 Min: Oral and verbal abilities. You must create your own answers, and be prepared for any interview question in any interview. Today, you can see the. , United Airlines Flight Attendant Guide (Salary, Schedule, Hubs & How To), become a flight attendant with no experience. There are many factors that determine this bonus pay including things like the corporate profitability and individual performance. Emirates. Uniforms can be a controversial discussion in many organizations; however, in the airline industry uniform use is more common than not. For your interview, however, you should pick a conflict that you managed to pacify quickly, one which did not escalate into something bigger. Login with Yahoo! The purpose of this page is to help you prepare for your job interview. They told you great things about the collective in the workplace, employee benefits, career growth, anything else. This should be something you did for the others, not the prizes or accolades you got. I also offer my co-worker the chance to switch roles with me for the rest of the night so she can clear her head. We worked very well together and gave each other positive feedback to make the next trip even smoother. Today's video will show you everything to expect when you get that phone interview from United! The member lounge is called the United Club. If an in-flight emergency occurred, would you know what to do? How Long Does the American Airlines Assessment Process Take? United Airlines Flight Attendant Interview. Free interview details posted anonymously by United Airlines interview candidates. That is a designation many companies work hard to earn. But you will meet new people, make new friends, and see no reason why you cannot find another family within your circles at work. Do not talk about personal or destructive conflicts, for example when you blamed someone for some mistakes (or they blamed you), or when you argued about some personal stuff. "I feel that the best way to earn the trust of my co-workers is to be helpful, always do what I promise, and be honest with them at all times. If its done online, do not forget to smile, be positive, and thank them for considering your application. I am a people person, and my customers come first without compromising company protocols.". Many small airlines went out of business, thousands of flights were canceled, and uncertainty remained the only certain thing. Assure the interviewer that you can respond professionally when it comes to sudden changes. How do you explain something technical and give an example? New flight attendants for United Airlines are pain in the range of $28/hour (according to Glassdoor) and $30 /hour according to Payscale. Please consider supporting us by disabling your ad blocker. Once their order comes up and its ready, my co-worker who was on bar role that night starts making the customers drink. How do you feel about being away from family, friends, or beloved pets? You should narrate your experience in detailand it can be from a hotel, restaurant, store, but also from the skies. United flies to six continents, and not everyone onboard speaks English. One way or another, ensure the interviewers that you are ready to deal with the challenges. Dates shown above are approximate. The way they treated you from the start, how you felt welcomed and heard out during your stay, the little surprises the crew (or staff) prepared for you, how they had a great system in place and how you felt safe the entire time, etc. * Special tip: You can download the list of questions in a one page long PDF, print it, and practice your interview answers anytime later: Each job has some drawbacks, and when we talk about airline jobs (especially cabin crew and pilots), this is something many employees find hard to bear. United Airlines Interview Questions. And when i have time, I will hang out with my friends. For example, suppose you worked at a restaurant and they did not have a particular item on the menu so you went to the restaurant next door and got that item for them. Ryanair. State you felt you should have tried to spin the situation around and bring positive aspects of the job. Their fleet is currently made up of almost 800 airplanes. What do you see as the most challenging aspect of working as a flight attendant (or another position)? They also offer a great training program, pay well, and have great benefits. Use examples if you have some experiences to draw on. Spanish, French, and Chinese are especially helpful. Email us at JobAccommodations@united.com if you're in need of such an accommodation. Skills to highlight include physical and mental fitness, a strong work ethic, adaptability, multitasking, and teamwork. United Airlines prefers everyone looking to apply start by visiting their career site. Once again, you should refer to customer service. The United Airlines flight attendant video interview is a pre-recorded interview with HireVu. United Airlines is one of the largest in the world with over 88,000 employees, and a fleet over 700, flying passengers to over 340 destinations. Maybe someone you know has the same position with the company. Can Flight Attendants Work While Pregnant? United Airlines Flight Attendant Interview, 101 Great Answers to the Toughest Interview Questions (affiliate). "I have a unique ability to strike up a conversation and build rapport with nearly anyone. You can also find your lack of experience (if thats the case) super challengingsince you are a perfectionist, and want to exceed the expectations of the passengers. So why not state a skill that is on the job description that you lack but state what you are doing to overcome it? I spoke about why it was the worst day but also what I learned from it and what could have went better/what I could have done better. My response was: I love working with new people, you can always learn from them. They Have To Train In Illinois For 8 Weeks They have positions available in many cities and hubs around the country. I was asked this question during the VI. State you have excellent communication skills which will allow you to work well with the customer and other crew members. We shortcut the hiring process from months to just weeks, many of our students are interviewed while they are still in class and receive multiple job offers. Talk to the interviewer about what made this person challenging and what their relationship was to you. United Flight Attendant Interview Questions & Answers Q1: How is your past experience relevant to this position? Think about your relationships with coworkers, past and present. Ensure that you mention accurate information to assure the interviewer that this is not your first time interacting with the brand. He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. Interview process at United Airlines Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 22% About a day or two 21% About a week 19% About a month 19% More than one month 19% Most reported steps On-site interview 76% Background check 70% Drug test 69% Phone call/screening 50% Group interview 41% #videointerview #unitedairlines #united Hey Guys and Gals! Contact us here. Flight Attendant Interview process at United Airlines Overall experience Poor Excellent Easy Difficult Interview process length More than one month 23% About a day or two 22% About two weeks 22% About a month 19% About a week 13% Most reported steps On-site interview 86% Background check 81% Drug test 79% Group interview 76% Phone call/screening

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